AI implementation · transformation · governance

Your next AI project will be adopted.

Not just deployed. I bring behavioural science to AI rollouts, so the stack you invest in becomes the stack your team swears by. Five years inside Swiss startups.

Available on one month notice · Swiss C permit

01 · Position

Most AI initiatives don't fail in the build. They fail in the fourth week, when the team quietly goes back to the old spreadsheet. build for that fourth week, not just for launch day. 

5+
years in Swiss startups
~60%
of manual processing eliminated
10
markets sized
100+
B2B relationships built

02 · Proof

Four cases

Conversational agents, email triage, document generation and task workflows, built from scratch for a cybersecurity NGO. The whole team, including non-technical staff, now runs it independently.

~60% of manual work eliminated

Gemini Enterprise, n8n, Zapier, Copilot Studio, Notion AI

Read the full case →
Recurring manual work · illustrative before after ~60% less

The HubSpot pipeline and lead scoring rebuilt for a CleanTech scale-up, automating lead qualification and tracking from source to close.

~30% better MQL to SQL clarity

HubSpot, lead scoring, pipeline design

Read the full case →
Stages automated Lead capture Lead scoring Routing Follow-ups CRM hygiene

A CRM-embedded ROI calculator quantifying customer savings in real time, plus market sizing across ten countries that shaped the growth strategy.

€150B opportunity mapped

Market analysis, ROI modeling, TAM/SAM/SOM, Power BI

Read the full case →
TAM · €150B SAM · 10 priority markets SOM · first go-to-market

Mexico market entry for a Swiss FinTech: TAM sizing, regulatory roadmap and AML/KYC alignment across legal, ops and product, contributing to a successful IFPE audit.

100+ B2B relationships built

Market entry, HubSpot CRM, ClickUp, AML/KYC

Read the full case →
Milestones TAM sizing Regulatory roadmap AML/KYC alignment Audit passed

03 · Method

Step 1 of 4

Diagnose

Sit with the team first. Map where the work actually happens, and where trust breaks down.

Step 2 of 4

Design

Build the smallest stack that removes real friction. No tool for the tool's sake.

Step 3 of 4

Embed

Train, pair and iterate until the team runs it without me in the room.

Step 4 of 4

Govern

Write the rules that keep it safe, compliant and auditable as it scales.

04 · About

People don't resist technology. They resist losing their footing.

Portrait of Theo Gandolphe

Based in Lausanne, with a degree in behavioural and social sciences from IE University and five years inside Swiss tech startups. That combination means I can sit in the workshop where an ops team explains why they don't trust the new tool, and in the build where that tool gets fixed.

At SwissAware I built an AI stack from nothing and trained non-technical colleagues until they ran it themselves. At WattAnyWhere I rebuilt the pipeline a sales team had been fighting for a year. At Sonect I opened a regulated market from Zurich.

Powerful, ethical, transparent, and designed for the people who will use it. That's the whole job.

Before startups I taught kitesurfing to more than a thousand students across four countries. The hardest part was never the kite. It was the fear.

Status Swiss C permit, permanent residency
Location Lausanne, open to CH and remote
Availability One month notice
Education BSc Behavioural Sciences, IE University, 8.0/10
Certifications Microsoft AI-900, Google AI Essentials, IAPP AIGP in progress, SCRUM Master

05 · Experience

SwissAware

2026, current
Project Manager, AI Automation, cybersecurity NGO, Geneva

Built the full AI automation stack from scratch and trained citizen developers to run it, in an environment where data privacy is non-negotiable.

Learning still: adoption compounds when the team owns the stack.

WattAnyWhere

Feb to Dec 2025
Business Analyst, CleanTech scale-up, Sion

A rebuilt CRM pipeline, an interactive ROI calculator, market sizing for ten countries and EU grant applications, reporting directly to the CEO.

Learned: a tool the CEO reads weekly is a tool that survives.

Sonect

2022 to 2024
Business Development Manager, FinTech, Zurich

Led the Mexico market entry from TAM sizing to a successful IFPE regulatory audit, coordinating AML and KYC across legal, ops and product, with 100+ B2B relationships in banking and retail.

Learned: in regulated markets, the roadmap is the product.

Lane Digital Consulting

2020 to 2021
Digital Coordinator, agency, Lausanne

Automated lead generation and reporting across three markets. Acquisition work grew traffic up to 4.5 times and doubled revenue for key clients.

Learned: automation only sticks when the client understands it.

What I work with

Implementation
Claude Code, Claude API, Gemini Enterprise, n8n, Zapier, Copilot Studio, Notion AI
Transformation
HubSpot, ClickUp, process mapping, change management, SCRUM certified
Governance
Microsoft AI-900, IAPP AIGP in progress, data privacy, responsible AI

French native, English C1, Spanish B2, Portuguese B1, German A2.

06 · Contact

Hiring for AI operations, transformation or governance?

Let's make yours the stack your team swears by.

theogandolphe.pro@gmail.com

One month notice · Swiss C permit